Brown towel rail looks very expensive and matches bathroom perfectly
Delivery was on time and the element is fitted and working fine. Only issue was I was sent the wrong manual for the controller. However the support team quickly sorted out a replacement. Many thanks.
Hexagon radiator. Quick delivery, well packaged for protection. Solid and beautiful.
I have used this exact same model for many years - always reliable.
I called them to ask a couple of questions about the items I was looking at buying. They were extremely helpful and advised on various options that may be better for me. Easy to talk with and even gave me a discount code!
The operative kindly checked stock and despatch time with the manufacture. Item arrived next day. Price was OK too.
Ordering easy and received in good time…The product was easy to fit and appears to work well although not required to be on this time of the year!!
The best towel radiators ever. We’re installing these in our second bathroom
As they’re so brilliant in our wetroom.
When I placed the order, I was told that it was out of stock but would be available end of June. I was surprised, therefore, when the towel rail arrived the next day. The heater and fittings arrived separately two days later. It would have been nice to have known that they would arrive separately, but excellent service otherwise.
Had an issue with Bluetooth not working Terma MOA Blue - Bluetooth Electrical Radiator Heating. This was replaced after providing (practical) evidence that it was not working, which I was happy to provide.
Although the unit was faulty, these things happen, but a measure of a good company is correcting issue like this so hence my 5 star rating. Also contact with their customer service was quick, knowledgeable/understanding & responsive.
I got the Quartz Mocha for a client and the colour looks amazing. Good heat pumping out too. Would recommend.
I recently bought 20 of these for a boutique hotel and they were all delivered next day, well packaged, well communicated and great quality. I will be back for my next project for certain.
Many Thanks,
Jake